Houston Heart Care Blog | Memorial Katy Cardiology Associates

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Stay Connected with your MKC Cardiologist

Posted by Orville Caval at Apr 3, 2020 10:30:00 AM

Tele-Visits 2

A note for patients of Memorial Katy Cardiology Associates

To our Patients and Families,

Thank you for continuing to trust Memorial Katy Cardiology Associates to care for you and your loved ones. Your health and the health of our community is our highest priority during these uncertain times. We are reaching out to let you know that the MKC team are here to support you and your family during these uncertain times and to provide uninterrupted heart care.

MKC Clinics remain open and available to provide preventive care and ongoing care to support our chronically ill patients. But to protect our patients and staff, we are now offering Virtual Care options to provide acute and episodic care to our established patients. We have screening protocols in place to protect the health of patients who enter the clinic for appointments.

We are working harder than ever during these challenging times to offer you a range of Virtual Care options for you to see a cardiologist, when you need it - from the convenience of your home. To help keep you, your family and our staff safe, many in-person visits can now be converted to these options below:

Virtual Visits (with your cardiologist/practitioner)
Tele-Visits with MKC

Patients are able to connect with their cardiologist/practioner via their smartphone/tablet, or computer to visibly interact via videoconference at their scheduled appointment time. This allows the physician to see the patient and ask questions. Available Monday through Thursday, 8 a.m. to 5 p.m. and Friday 8 a.m. to 3 p.m. Please call 281-392-3401 to change your in-office to or to schedule a Virtual Visit.

Telephone Visit (with your physician/practitioner)
MD_Phone 

If the patient is experiencing certain symptoms, patients are also able to schedule a telephone visit with their physician. The patient will receive a call at the scheduled appointment time. Available Monday through Thursday, 8 a.m. to 5 p.m. and Friday 8 a.m. to 3 p.m. Please call 281-392-3401 to schedule a Telephone Visit.

Older Adults and Those with Chronic Medical Conditions

At this time, older adults and people of all ages with underlying medical conditions like lung disease, heart disease or diabetes are at higher risk for developing more serious complications from COVID-19 illness. These patients should call their Primary Care Physician as soon as symptoms start.

If you have any additional questions, please do not hesitate to call our office. We want to be sure you have the medical resources you need and answers to your questions during this unprecedented time.

Scheduling an Appointment with Your Physician
  • Virtual Visits are available for acute care visits, episodic care or medication renewal requests.
  • A Virtual Clinic visit may be scheduled by calling our office directly at 281-392-3401. You will be emailed necessary consent forms and a link prior to your scheduled appointment.
  • Any patients experiencing fever, respiratory symptoms (cough or shortness of breath) or diarrhea should call their Primary Care Physician first.
Nurse Advice Line
MKC Nurse Advice Line 

We are mindful that the response to COVID-19 can jeopardize prompt care for patients with cardiovascular conditions. Please call 713-559-7856, Mon-Thu 8am-5pm and Fri 8am-3pm. Your questions, concerns, symptoms will be addressed and we'll recommend a plan of care. If you think you are having a medical emergency, please call 9-1-1.

Prescription Medication Refills

To request a prescription medication refill, please contact your pharmacy. They can request the refill electronically. If an office visit is required to refill, the office can schedule a virtual visit to fulfill this requirement.

We encourage you to continue to schedule appointments with your cardiologists. Please visit mc-cardiology.com/appointments to schedule your appointment.

Elective Surgery Rescheduling

MKC is rescheduling elective surgeries unless delaying them would compromise the ongoing health or needs of our patient. There guidelines in place to ensure we serve those patients who need us, while remaining mindful of the impact elective surgeries may have on critical supplies and resources. Our staff are reviewing all upcoming surgeries and will contact patients to discuss surgical options. Please contact us directly if you have any questions.

Orville Caval
Posted by Orville Caval

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Houston Heart Care Blog covers heart disease, stroke, vascular disease, and related health issues. Not all views expressed in Houston Heart Care Blog stories reflect the official position of Memorial Katy Cardiology Associates.

HEALTH CARE DISCLAIMER

This site and its services do not constitute the practice of medical advice, diagnosis or treatment. Always talk to your health care provider for diagnosis and treatment, including your specific medical needs. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you are in the United States and experiencing a medical emergency, call 911 or call for emergency medical help immediately.